SAKTHIVEL. K, RAMESH. R, SEENIVASAN. M. Markovian Queueing System with Discouraged Arrivals by Fuzzy Ordering Approach. Mathematical Statistician and Engineering Applications, [S. l.], v. 71, n. 4, p. 3787–3800, 2022. DOI: 10.17762/msea.v71i4.942. Disponível em: https://www.philstat.org/index.php/MSEA/article/view/942. Acesso em: 18 apr. 2024.